We use Australia Post e-parcel for most deliveries except where a local same day courier will be quicker. Australia Post will deliver direct to your PO Box and where requested we can express post for an additional cost. We estimate that within Australia Standard Shipping time will be 2 to 5 days, and Express Shipping time will be 1 to 3 days. We aim to ship all orders within 48 hours of receiving them
At On Duty we understand that occasionally you may need to return items you buy online. Our returns policy is designed to make the process as straightforward as possible. Please note that our returns policy is in addition to other rights you may have as a consumer under Australian Consumer Law (ACL).